Purpose
This Agreement serves as acknowledgment that Ottomatic by Proof+Geist (“Ottomatic,” “We,” or “Company”) will continue to host and offer limited support for your FileMaker Server environment, even if it is running on a version that has reached End-of-Life (EOL) or is otherwise no longer supported by Claris. By continuing to use Ottomatic services under these conditions, you (“Customer” or “You”) acknowledge and accept the associated risks, responsibilities, and fees related to operating an outdated FileMaker Server version.
- Acknowledgment of Risks
By using a version of FileMaker Server that is no longer actively supported by Claris, you understand and agree to the following:
- Security Vulnerabilities: Outdated versions may not meet modern security standards and may expose systems to known or unknown vulnerabilities.
- OS Compatibility Risks: Future operating system updates may impair or disable functionality. Ottomatic cannot guarantee compatibility or operability following such updates.
- Limited Integration Support: Legacy versions may be incompatible with updated plugins, integrations, or APIs.
- Reduced Functionality: Some features may be limited, deprecated, or inoperable due to version constraints.
- Disclaimer of Liability
Ottomatic, Proof+Geist, and its subsidiaries expressly disclaim liability for the following:
- Security Incidents: Including but not limited to data breaches, exfiltration, or unauthorized access due to software vulnerabilities.
- Data Loss or Corruption: Resulting from instability, incompatibility, or legacy software bugs.
- Downtime or Disruptions: Any interruptions in service, connectivity issues, or performance degradation.
- Increased Maintenance Costs: Any additional costs related to troubleshooting, recovery, or patching unsupported systems are the responsibility of the Customer.
- Additional Fees and Customer Responsibilities
By continuing to operate an unsupported version of FileMaker Server, you agree to:
- Legacy Support Fee: A monthly fee of $50 per server will be applied. This fee reflects the additional risk, effort, and maintenance required for hosting outdated software.
- Assumption of Risk: You accept all operational and security risks associated with running unsupported software.
- Upgrade Opportunity Acknowledgment: You acknowledge that Ottomatic has made you aware of upgrade options and is available to assist with migration to a supported version upon request.
- Acceptance
By continuing to use Ottomatic services for servers running unsupported versions of FileMaker Server, you confirm your understanding and acceptance of the terms outlined in this Agreement, including all associated risks, fees, and limitations of liability.