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Billing FAQs

Is there a free trial?

Yes! If you want to try out Ottomatic, we offer a 7-day free trial for first-time hosting customers.

What are the billing terms?

After the 7-day free trial, you will be billed automatically for the upcoming month of service.

What if I want to cancel Ottomatic?

letting us know you need to cancel your instance. Note that we do not prorate the current month but will end your instance on or before the last day of your billing period. If you have a certain date you'd like us to end the instance, please include that information in the ticket. Once the instance is closed, we will provide a link with access to any hosted files.